Guy Burtwell : I use amazon. located in Canada
Tim Zhang : Amazon Japan is very convenient and cheap if you bought the premier menbership.
Yuhan Zhang : Some jerk in China registered an Amazon.cn account with my email, and amazon.cn kept sending me email of orders WITHOUT my email confirmation! So I sent their customer service an complaint email, both in Chinese and English, and got no reply at all. In the end I had to add them to spam. Similarly McDonald’s China spammed me with order of strangers who register with my email to invite me view her lunch box. I am sure I don’t have a bank account there, but Chinese tech companies suck at security. especially when they are bragging about their pitiful 9-9-6 working hours, you know how well they do all day – they deserve it.
Q L : The sole competitive edge Amazon had in China was that they used to accept cash payment on delivery with no additional fees. That advantage was obliterated when Alibaba perfected its online payment mechanism.
Lynne Gollert : I’ve tried to use Amazon.cn and I am HATING them. Bad communications, poor return policies, too much left up to sellers (not Amazon), impossible customer service. Just horrible. I will only use JD or Taobao from now on. Much more responsive and pays attention to the customer first! Wuxi, China.
ashish rai : India …post paid sim gave me …Amazon prime and Amazon video for free for 12 months
Manish Negi : india -services is good .
Jinhui Zou : Simply because Amazon has no localization strategy, it just wants to replicate its success story in the United States to China. But here is China, not the United States, and it is not a country that respects and follows the United States.
Dalong Yin : Taobao has more good than Amazon
黄帝 : I have to say my experience of using Facebook and Amazon is HORRIBLE
sandy singh : Why doesn’t Chinese companies take competition to Global level? Why are they confined to serving local markets mainly? Am sure with their kind of capability & capacity they can give US companies run for their money.
Chicken Flower : Capitalism in communist country lol
Frank Lord : Amazon sucks small business’ blood and oxygen which is totally legal in the U.S. but not in China.
Romain Porte : French Amazon Prime subscriber. Greatly enjoy their services, and your channel thx 😉
JohnFrumFromAmerica : Because the ccp dident want it to succeed
Giovanni G : same as google, china would blockade them from entering the their market unless they agree to some ridiculous chinese govt standards while firms in china ripping them off and develop the Chinese versions of them to overtake the vacuuming market. that’s what the trade war is all (or mainly) about i guess. from google to baidu, facebook to renren, youtube to youku, whatsapp to weixin, Instagram/imgur to tiktok you name it…
Sebastian Liam : because we have better service. come to china and see please.
Avinash Mishra : In India two e-commerce space is dominated by two companies. Amazon and Flipkart (which is now acquired by Walmart). I use both of them.
Whale White : Amazon Prime in china is so called chicken ribs — things of little value or interest. I used for a year, and canceled next time
Dementos : I from Australia and Amazon has only recently launched here ( end of 2017) and I find their services pretty good. Amazon Aus doesn’t have as many products as the US does but it really is handy when they do stock items that I would normally buy. I aldo find prime to be really good as shipping here is pretty expensive so having free is great and saves me so much.
Blacksage Grandmaster : Haha, any successful stories of China’s big companies in the US? I know you’ll probably mention Huawei. But except for Huawei, are most of Americans using Alibaba, JD, or even WeChat? There are actually more than just culture difference and trust of local management in such a failure in business across the boarder.
Lillith Zero : I liked Amazon around 2012 when I lived in China. It was my go to place to buy authentic electronics. But their products were usually $10 more expensive than Taobao’s (which belongs Alibaba). So once I found reliable sellers on Taobao I pretty much only do my shopping there. JD is my least favorite because I read posts about its questionable product and services.
S M : having lived in Japan, there was no way i thought i could live without amazon. But I had no problem transitioning to Taobao and Tmall after coming to China
Vijey Krishnaa : I’m from India… Amazon is by far the most famous e-commerce company here. I’m not a prime subscriber though… Most are not. That’s only for the upper middle class and the rich
Lee impp : If you had used Taobao in China, you would know why……
shuilong52 : It is so difficult or impossible to get delivery from Amazon to Overseas. I live in Singapore and want to buy several things but they don’t deliver or the courier kills the option
John Smith : Amazon is garbage… Taobao can fk Amazon all day long….. and still have the energy to fk Ebay all night!
Bucketandamop1 : Alibaba got help from CCP. Nothing more to it than that
Fomalhaut : China got Taobao and JD. All way better than amazon.
The Generalist : Simply out-competed by 9-9-7 and language barriers? I think the CCP had more to do with it.
arcangelkrlos : Studied in China 2 years and their e-commerce environment is what I liked the most.
Riccardo Truzzi : In your opinion, which are the specific needs that make Chinese consumers different from the US ones? Is it a mistake to think that middle classes all over the world tend to have the same purchising behaviours?
Sigma Geranimo : Not many people have credit card in china.
Meng & Najima-Meng ZhaoYing & Aisha : I currently have Amazon Prime for last 4 years. I use it fiest because I can get it within 24 to 48 hours depending on time a product. The item can sometimes be received same day. If you buy before a certain time.
Hin Leung Liu : Generally speaking, protectionism and hostile business environment come first, many manufactories set up by the hong kong business men in 80s & 90s being absorbed by chinese counterparts which are formerly their business partner or co founder, who simply learnt all stuff from their partners and branched off, operated at lower cost, brought most of the workers with them to the new companies, the qualities are low but still acceptable by the chinese. Hence, they have a large market. And their companies are hard to get away with lawsuit as the courts are bribed. The westerners have learnt from this and being more cautious. chinese law restrict chinese participant in the companies set up by foreigners, otherwise, you cannot do business in china, their law work only for their own good.
Spencer Du : Dear Lord, Amazon who? We got better choices in China, way better, Taobao, Tmall, JD, Suning, and PDD. E-commerce in China is far more advanced than the West.
Wayne Jr. : i use amazon’s kindle, so impressed by the miserable processing speed of just text, it’s worse than ibooks on the ipad, i thought this single-funciton device would be a beast in text processing, like instant change of font size, numerous text-related functions, hell there are no extra functions than a cheap ebook reader or a reading app, and for a handheld device, there’s no grip, no hint of a grip, wow, amazon, get lost
Dh W : because the damn country is protecting its own businesses and discourages foreign businesses
Praveen Jain : yes i am subsriber of amazon prime and i am from india.. and i am satisfied with their services
ジョーさん : Amazon is pretty unreliable internationally. Living in Taiwan, it’s pretty difficult to get anything shipped here. So Taiwan has its own “Amazon,” called Momo. It just makes more sense to use a domestic company for online shopping.
Breeze li : There is a saying: big fish eat small fish, fast fish eat big fish( literaturely). Also Amazon’s website is not as friendly as Ali’s. You always need to type, search, scroll, repeat the former steps. While on Ali, you type search, all left is click and scroll. Amazon wants to sell everything by its own, yet Ali does not.
Nick Li : I lived in China for half a decade and I tried my best to like Amazon but it was not match for taobao or jd. As a customer, they did not have the products I wanted or at the price I wanted it. The lack of reviews were also a result of few customers. They did not spend as much as JD and taobao on advertising either. It is okay for it not to advertise in the US because they are well-known but in China they were nobody. They also had a very late market entry into China when compared to the other two, while doing the same function. Where as VIP( e-commerce that focused on discounted products) which came out much later than Amazon already surpassed Amazon.
Fezza Manezza : Try protectionism and illegal trade laws
David Smith : Because they to not give western technologoes to the evil communist government
Gobi nath : Waiting for it in India.
crisding89 : Too long didn’t watch. Major reason: Taobao.
Digvijay Singh : Point is , I think amazon will still try to make it big in China , American giants are everywhere and trump started the trade war for this reason, to get more market from chinese companies .
white pig : I live in Germany. Amazon is terrible here.
J. M. Pérez : Actually it is very successful. Like 75% of products sold on Amazon are Chinese exports, way more if you just consider manufacturing. It just depends how you see it lol
bloodaxe : Amazon Prime is cheaper than Netflix but Indians still uses the local Hotstar.
tom tom : amzon cost more and delivers much slower, why will people use an Inferior one?
vincent fong : I used to work for American banks . They are over confident and think Chinese local team as inferior clones who only know how to follow orders. They are not given much decision making authority and budget to deviate.
Jackal N : I use to use Amazon but since Australia was lock out of North American market few years ago so I stopped.
408Magenta : Try, “Alibaba”
midnightman011 : Ohh a big mystery another American fails in China! /s .. I can sum up the video in 10 seconds .. the only American businesses that have any success in China is when the CCP allows them to succeed
Luffy : when I was live in China, I haven’t even heard of Amazon. I use JD and Taobao.
eric lee : You should ask why Amazon can succeed outside USA.I think company to succeed aboard is more difficult than to faile.
jacky tang : Has Amazon failed in China?Do you know how much containers shipped by Matson from Shanghai to Long Beach? I’m working in a international logistics company in Shanghai which is for Amazon FBA service. there are more and more goods exported to America by Amazon sellers in China. Lots of tmall and taobao sellers also sell their goods on Amazon today. Local American sellers who are weak in manufacture and e-commerce experiences will be defeated by Chinese sellers soon.
Jack Chow : Emmmm, so many people in comment section talked about Amazon in India like Amazon is an Indian company. Come on!
Baa Sheep : Amazon fail everywhere, “ free post not available “ “ item only for particular country” ..shit load of problem let me drop amozon, I use eBay , alibaba ,gumtree , I m from Australia.
move aquick : Amazon app experience is far behind the Taobao’s.
Geoberry : It would be good to mention that Walmart is doing pretty well in China. WMT is still among the BIG 4 retailers with physical presence in China. And Walmart reported positive single digit growth in China almost every quarter. It’s kind of rare for a brick-and-mortal retailer to achieve it, considering the extremely high penetration of eCommerce in China. WMT has a very tight partnership with Tencent and also holds a significant stock share of JD.Com. And they didn’t hesitate to give up their unsuccessful eCommerce platform, right in time, and collaborate with the two local winners. As such Walmart is able to fully utilize the two companies’ online platforms to facilitate their business. I think that’s the main reason Walmart is doing way better than Amazon in China.
ZZZ Sigurd : Amazon doesn’t fail in China, it’s stiil the largest ebook seller in China
Sam Paul : To look at this topic on a higher level, you can also ask, Why Google, YouTube, Facebook, Uber, Dropbox fail in China?